Find Out Exactly What's Wrong
with Your Business Technology — For Free

Managed IT support is priced as a flat monthly fee based on the number of users, devices, and services included in your environment — not hourly or per-incident. For most small businesses in northern Indiana and Southwest Michigan (5 to 50 employees), this is significantly less than the cumulative cost of break-fix IT incidents, the productivity loss from unmanaged technology problems, or the cost of a single ransomware attack. The specific number varies by your environment. The best first step is the free IT assessment — it gives us the information we need to quote your exact situation with complete transparency, and gives you a clear picture of your current risks at no cost.

Two things: relationship and accountability. Most IT companies — whether large regional firms or small break-fix operations — either route you through a ticket system where no one knows your environment, or operate reactively without the enterprise-grade tools to prevent problems. Ma3SP gives you Graham Pearson as your single accountable advisor: 2-minute response times, someone who knows your environment from day one, flat-rate pricing with no billing surprises, plain-English communication on every interaction, and the same monitoring and cybersecurity tools that large Michiana employers use — configured for your specific business size and needs. If you've ever said "this shouldn't be my job" while dealing with a technology problem, that's exactly why Ma3SP exists.

This is the most important question a business owner can ask — and the honest answer is that most IT problems are invisible until they become expensive emergencies. Specific signs that your business has hidden IT risk: your team has learned workarounds for systems that "always act funny," someone who isn't an IT professional handles technology issues, you can't immediately answer when your data was last backed up and tested, your cybersecurity is "the antivirus we installed," your IT costs are unpredictable with surprise invoices appearing regularly, or you have no written documentation of your technology environment. The free 12-point IT checkup reviews all of these areas specifically and delivers a plain-language report with honest findings — most business owners are surprised by what it surfaces.

Yes — and the data is unambiguous. 43% of cyberattacks target small businesses, precisely because small businesses tend to have weaker defenses than larger companies. Cybercriminals use automated tools to scan for unpatched systems, weak email configurations, and unprotected credentials — and they don't care whether you're a 5-person accounting firm in Goshen or a Fortune 500 company. Ransomware attacks on small businesses in northern Indiana have become common, not rare. The average cost of a data breach has climbed significantly, and most small businesses that experience a major cyber incident never fully recover financially. This isn't fear-mongering — it's the business case for proactive cybersecurity at every scale.

The free 12-point checkup reviews your business technology environment across: hardware health and age, software patching and update status, backup and recovery configuration and testing, endpoint security status, email security and DMARC configuration, multi-factor authentication implementation, network and firewall configuration, remote access security, user account hygiene, dark web credential exposure, IT documentation and inventory, and technology roadmap readiness. You receive a plain-language, color-coded report with specific findings and prioritized recommendations. No pitch. No sales pressure. No obligation. Whether you engage Ma3SP afterward or not, the report is yours to act on.

Yes — Ma3SP serves businesses across northern Indiana (Elkhart, Kosciusko, St. Joseph, LaGrange, Noble, Marshall, Allen, DeKalb, and other counties) and Southwest Michigan (Berrien, Cass, Branch, and St. Joseph Counties). The Michiana region functions as one integrated economy across the Indiana-Michigan state line — businesses share supply chains, labor markets, and customers across both states. Ma3SP's service territory reflects that reality. Remote monitoring and helpdesk support is available continuously to all clients regardless of location, and on-site support is provided regularly across the territory.

For Ma3SP clients, a security incident triggers immediate response: containment of the affected systems, assessment of the scope of the breach, notification as required, coordination with backup and recovery systems to restore operations, and root cause analysis to prevent recurrence. More importantly, proactive monitoring means most threats are identified and neutralized before they become incidents at all — endpoint detection responds to suspicious behavior in real-time, email security blocks phishing attempts before they reach inboxes, and dark web monitoring alerts us if credentials appear in breach databases so passwords can be changed before they're used against you.

Service agreements are discussed directly during the consultation — terms vary based on the scope of services and your specific situation. What Ma3SP does not do is lock clients into agreements they're unhappy with. A confident IT provider doesn't need to trap clients in multi-year contracts with no exit — they need to deliver service that makes clients want to stay. The free IT checkup and initial consultation give both parties the information needed to determine whether the relationship is the right fit before any agreement is signed.

Three steps, no complexity: 1) Book the free IT checkup — 30 seconds online or call 574.903.7119. We schedule a time that works for you, remotely or on-site. 2) Receive your plain-language report — within a few days you have a clear picture of your current technology environment, any risks identified, and specific prioritized recommendations. 3) Decide what's right for your business — whether that's engaging Ma3SP for managed IT, addressing specific issues identified in the report, or simply keeping the report as a baseline for your own planning. There is no obligation at any step. The goal of the first interaction is clarity, not a sale.