Microsoft 365 — Set Up Right, Secured Properly, Used Fully.

Microsoft is updating pricing for most M365 plans effective July 1, 2026. The changes vary by plan — Business Premium pricing is unchanged, but other plans see increases ranging from 5% to 33% depending on tier. Microsoft is also adding features: Business Basic, Standard, and Premium all get mailbox storage increased to 100GB, and enhanced Defender protections are being added to several plans. If your subscription renewal falls on or after July 1, 2026, you'll see the new pricing. Ma3SP helps Indiana businesses review their current plans and optimize before renewal to avoid unnecessary cost increases.

Yes — this is one of the most common migrations we handle for Indiana businesses. We migrate your complete email history, contacts, calendar, and Google Drive files to Outlook, OneDrive, and SharePoint with zero data loss. Migration is planned around your business hours to minimize disruption, and we verify every mailbox before completing the cutover. Your team typically notices nothing except a different interface and a faster, more capable platform.

Microsoft Teams is a collaboration platform included in every M365 business plan that combines chat, video meetings, file sharing, and phone calling in one app. Most Indiana businesses we work with use only about 20% of what Teams can do — primarily video calls, while ignoring channels, shared files, and integrations that would significantly reduce email volume and improve collaboration. Ma3SP configures Teams around your actual workflows and trains your team on daily usage patterns so adoption actually sticks.

Microsoft 365 can be configured to meet HIPAA requirements — but the platform itself is not HIPAA compliant out of the box. It requires specific configuration: a Business Associate Agreement (BAA) with Microsoft, encryption settings, audit logging, Data Loss Prevention (DLP) policies for PHI, Conditional Access, and proper access controls. Ma3SP configures M365 environments for Indiana healthcare providers to meet HIPAA Security Rule requirements and helps document the controls auditors and insurance carriers expect to see.

Yes — significantly. Qualifying nonprofit organizations can receive Microsoft 365 Business Premium at dramatically reduced pricing through Microsoft's nonprofit licensing program. The organization must be a registered 501(c)(3) and meet Microsoft's eligibility requirements. Ma3SP helps Indiana nonprofits verify eligibility, apply for nonprofit licensing, and set up their M365 environment with the full security and collaboration features that Business Premium includes. This is one of the most impactful cost optimizations available to qualifying organizations.

A proper M365 employee offboarding involves several steps: blocking the account and sign-in immediately, setting email forwarding to a manager or shared mailbox, converting the account to a shared mailbox to preserve email access without a paid license, removing the user from Teams and distribution groups, downloading or transferring OneDrive files, revoking active sessions and app permissions, and reclaiming the license for reassignment. Skipping steps — especially revoking active sessions — leaves access open after the employee has left. Ma3SP handles systematic offboarding as part of ongoing M365 management.

SharePoint is Microsoft 365's team file storage and collaboration platform. Think of it as a shared filing system that lives in the cloud, accessible to your entire team from any device, with version history, permissions controls, and Teams integration. Most Indiana businesses should be using SharePoint as their primary shared file storage — replacing local servers or generic cloud drives. It eliminates the "which version is the latest?" problem, enables real-time co-authoring, and integrates directly with Teams channels so files are always where your team is working.

When you call Microsoft support, you reach a general support agent who has never seen your environment and will need significant time to understand your setup before helping. Response times are measured in hours or days, and complex issues often require escalation through multiple tiers. When you call Ma3SP, you reach Graham Pearson directly — someone who set up your tenant, knows your configuration, your users, and your history. Most issues are resolved in minutes because there's no diagnostic stage. For issues that require Microsoft escalation, Graham navigates that process on your behalf so you're not spending hours on hold.

Possibly — and the free M365 Health Review is designed to answer that question specifically. Many Indiana businesses have M365 set up but are missing critical security configurations (MFA, DMARC, Defender), paying for features they're not using, on a plan that doesn't match their actual needs, or sitting on licensing costs they could reduce. If everything is properly configured, secured, and optimized, you may not need ongoing M365 management. But in our experience, the majority of self-managed or lightly managed M365 environments have at least a few significant gaps that are worth addressing. Book the free review and you'll have a clear answer.